Here are a few of the most common questions we get at Ogg Supply Co – feel free to send any more on over to email@example.com
What does science based mean at Ogg Supply Co?
We know as well as you do that some “natural”, “organic”, and “plant based” skincare companies can get pretty wild with the claims that they make. Here at Ogg Supply we like to stick with the established facts- we work hard to stay current on the latest botanical and phytological discoveries in dermatology and medicine so that we are able to provide you with effective skincare formulas that have been designed with informed intention. Our products work because we built them that way.
What does plant based mean at Ogg Supply Co?
We believe that words are important and that you should mean what you say. When we say that Ogg Supply Co offers plant based skincare, we mean fully plant based! Every ingredient has a plant origin and has been processed as minimally as possible. By using whole cold pressed oils, extracts, and distillates we are able to offer you products that retain many of the vitamins, antioxidants and essential fatty acids present in the source plant materials to deliver you and your skin serious, superior nutrition and support.
What are antioxidants? What are Essential Fatty Acids? Why do they matter?
Oxidative stress shows up in many forms including UV exposure, pollution, cigarette smoke, ozone, radiation and certain chemicals; antioxidants slow oxidative stress that can lead to the development of free radicals. Phenolic compounds, flavenoids and many vitamins all exhibit antioxidant properties but why do they matter? Free radicals are essentially rogue compounds that can attach and bind to normal cells in your body & cause damage. Antioxidants give free radicals something to bind to over wreaking havoc on your cellular structure. This action means that antioxidants play a vital role in the overall health of your skin.
Essential Fatty Acids are fatty acids that the human body is unable to synthesize what it requires for healthy function. In relation to your skin, essential fatty acids play a vital role in maintaining the integrity of your skin’s protective physical barriers as well as maintaining hydration levels and reducing dryness from trans epidermal water loss.
TL;DR – Antioxidants help prevent and reduce cellular damage from oxidative stress, essential fatty acids help maintain healthy skin barriers and hydration.
Does Ogg Supply Co use fragrance?
Absolutely not! We take pride in being straightforward with our ingredients lists- no fragrance, natural flavors, natural colors or other ambiguous terms that were thought up to mask ugly ingredients.
What about essential oils?
Many Ogg Supply Co formulas utilize a number of essential oils, chosen for their varying skin benefits. Essential Oils can be powerful tools in managing many skin conditions including acne, dermatitis, wrinkling, dryness, rosacea & other epidermal related issues. However it is important that essential oils are sourced through reputable, respected and transparent suppliers; here at Ogg Supply Co we are proud to say that we source all of our essential oils through Plant Therapy!Check them out here. Check out this great resource on essential oils & their uses in dermatology here.
** Not all of our products utilize essential oils – please look into our Neat Line as well as Trinity for products suitable to extra sensitive or sensitized skin. **
Where are the preservatives?
Preservatives are often hard on the skin due to the nature of their mechanism, many of them are persistent, and permanent environmental pollutants that also have the potential to sicken sensitive people and ecosystems alike. This has led Ogg Supply Co to design formulas without the use of chemical preservatives by harnessing the antioxidant and antimicrobial properties of the ingredients used and combining them with careful consideration.
How does Ogg Supply Co source ingredients?
Ogg Supply Co works with a number of businesses throughout the United States. We choose ingredient suppliers who maintain a cruelty free stance and also work to build relationships with local economies in India, Africa, South America and all over the world. If you would like more detailed information about Ogg Supply Co suppliers please email firstname.lastname@example.org
Are Ogg Supply Co products organic?
While all of our ingredients are of the highest quality available and we choose to use organic ingredients whenever possible we do not label our products as such. Pursuing the right to label our products as organic is a timely and costly endeavor that we hope to pursue in the future.
Are Ogg Supply Co products cruelty free?
At Ogg Supply Co we take pride in using only plant based ingredients from responsible suppliers. We do not use or endorse animal testing of any kind. We are currently on Logical Harmony’s Pending Brand List
Are Ogg Supply Co products safe for nursing /pregnant women?
We recommend our Neat Line as well as Trinity for nursing and pregnant women- some of our other products have ingredients that may be contraindicated during pregnancy. As always check with your physician for medical advice – any questions about ingredients may be directed to email@example.com
What about kids?
Again we recommend starting with our Neat Line and Trinity for children under 12.
Do you offer wholesale?
We do! Our typical wholesale discount is 50% with a $500 dollar RETAIL VALUE BEFORE DISCOUNT minimum which equals a $250 cost before shipping. Please email firstname.lastname@example.org for wholesale inquiries.
Tattoo Artists & Studios please email email@example.com with questions.
We are so sure that you will love everything you choose from Ogg Supply Co that we offer a no questions return policy within 30 days of your original invoice date. We ask that the consumer provide us with feedback on why they are choosing to return the product so that we may continue to develop and enhance our products. The consumer is responsible for return shipping costs, all returns must be postmarked within 45 days of invoice date. Please email firstname.lastname@example.org to begin processing a return.
Please note that all sale and wholesale returns will be assessed case by case. Samples and trial/travel sizes are not eligible for return.
- All orders will ship either USPS First Class or Priority.
- We charge a $3.99 flat rate on retail orders , orders over $25 qualify for free shipping
Neat Butter FAQ
What is Neat Butter for? Tattooing? Healing? Skincare? I’m confused.
The answer is YES! Neat Butter helps soothe your skin during the tattoo process; reducing redness, swelling, and irritation. Neat Butter also supports your skin with vitamins, essential fatty acids, and antioxidants as your new tattoo heals, which means Neat Butter is also an excellent product for dry, irritated or inflamed skin.
TL:DRNeat Butter is for both during the tattooing process and the healing process. For tattoo maintenance we recommend our Neat Oil.
How did Neat Butter even end up in the tattoo industry?
Check out this blog post to learn about what launched Neat Butter into the tattoo scene.
Help! My Neat Butter melted?!
Don’t worry, order more! Just kidding – shake your butter very well for 60 – 90 seconds and then place it in the refrigerator for 24 hours. Yay! You saved the butter! You may notice that the volume in your container has slightly reduced- we fill all of our jars by weight just so you know.
How should I store my Neat Butter?
Just remember these three rules – COOL, DRY, DARK
DARK – Store away from direct sunlight
COOL – Store away from sources of heat/hot spots
DRY – Store away from high humidity/places where excess moisture may accumulate.
Help! I have Neat Butter running down my arm!
You’re using too much! Neat Butter melts at body temperature- this is part of the reason it sinks into the skin so well. When you put butter on your gloved hand to work with you want to see a lake and not a mountain; what we mean is take a small amount of butter, not more than a pea size amount, and work it around on your glove until it is melted down and looks like a shiny little lake on your hand. Pull ointment from the “lake” as you normally would from your “mountain.” Neat Butter will not react with industry standard non latex gloves. Neat Butter tends to “dry up” on powdered latex gloves.
Help! My gloves are eating my butter!
Stop using powdered latex gloves.
How much Neat Butter do I need?
Artists working with Neat Butter report using ½ – 1/3 the “normal” amount of ointment.
Is Neat Butter safe for sensitive skin?
YES! The entire Ogg Supply Co Neat Line was designed for sensitive skin.
I’m trying to avoid ingredients like mango/avocado/coconut oils etc, do you have anything for me?
You’re in luck! You should take a look at our newest release Trinity – while not specifically designated for tattooing Trinity contains only three ingredients, none of which contain hevein proteins. Please note that all Ogg Supply Co products are manufactured in the same facility. Learn more about Trinity in this blog post
Will my Neat Butter go bad?
We recommend using a spatula to remove Neat Butter from the jar and using products within 12 mos of opening.
I want Neat Butter for my studio & my clients!
We offer case pricing on Neat Butter and Aftercare Kits online at www.oggsupplyco.com/shop If you are unsure of what size order you need for your studio or you would like to order a mixed case please email email@example.com for product consultation. Please note that our wholesale minimum is $500 retail value = $250 cost after wholesale markdown.
How do I become a Neat Butter ProTeam member?
The Neat Butter ProTeam is invite only. We suggest you try out Neat Butter and tag us in your work on instagram. @neatbutter
Will Neat Butter sponsor my studio?
Neat Butter does not offer any studio sponsorships, however we are happy to share your studio on our social media and website as a PartnerShop when you decide to tattoo with Neat Butter and offer Neat Aftercare to your clients.
Any additional questions can be directed to firstname.lastname@example.org
Neat Aftercare FAQ
I am preparing to get tattooed – what do I need for aftercare?
For SM to MED sized tattoos – a great place to start is with our Aftercare Kit – this one does not include a Neat Cleanser.
For LRG tattoos and use beyond healing your tattoo our Neat Set & Aftercare is the way to go.
I have a new tattoo and all of my products- now how do I use them?
Rule #1 is always follow your artists instructions, Rule #1 is also seek medical attention if your suspect infection. Your artist should have bandaged your tattoo and told you how long to leave it on – do that. When you take your bandage off, wash your tattoo using Neat Cleanser and the hottest water that you can stand without burning yourself. Be gentle, rinse well. Allow your tattoo to air dry and then apply Neat Butter – if the product is shiny on your skin you can move it further across more skin, a little bit will go a long way. Neat Butter will not stick to your clothes or sheets or leave them greasy. Throughout the day we recommend using Neat Oil anytime your tattoo is dry or itchy – again remember that a little bit will go a long way! Follow the cleansing routine in the evening and apply Neat Butter. We recommend diligent aftercare for a minimum of 7-10 days – just think of your new tattoo for what it is; a large, superficial wound.
Help! I think that my tattoo is infected?
NOTIFY YOUR ARTIST/STUDIO AND SEEK MEDICAL ATTENTION.